by George Purdy

There are several different types of coaches that I have heard of from life coach, to birth coach. When I first heard the term ‘Executive Communication Coach’, though, I was a little shocked by it, wondering what type of coach this might be. Don’t we all have the ability to listen, to talk? So what purpose would a coach for communication serve? The answer is that executive communication coaches truly can and will be a plus to any organization in corporate America.

What exactly can we expect from an executive communication coach? A truly competent executive communication coach can offer us invaluable assistance in conveying our ideas assertively to others in our organization. He or she can help us walk the often narrow, but potentially all-important, path between being too passive and being too aggressive. With the sensitive coaching of an good executive coach we can more effectively get our ideas and positions across while at the same time encouraging others to further productive discussion.

How can you benefit from executive job coaching? A good coach has the ability to eliminate barriers to your communicating freely. It is the contention of executive coaches that creativity suffers greatly, and in a costly way, when the expression of views and ideas is suppressed, or even just discouraged. A lack of effective communication can adversely affect the bottom line through detrimental effects to relationships and in many other areas at all levels within an organization.

It looks like speaking up is a very easy thing to do, but it is harder than what most people think. A coach describes that the top eight reasons on why people don’t speak with confidence are that they have a fear of bad outcomes, they want to please everyone, they don’t like certain issues, they haven’t spoken up before, they don’t have support from peers, they are misguided in their respect for authority or they doubt themselves.

Everyone can identify with all or at least some of these in our interactions with others. All are barriers to good communication. The way a communication coach is helpful is that they work to purge those problems and difficulties from the workplace by identifying problem areas and working with employees to improve the situation. Coaches utilize a step-by-step technique called FACE, which stands for Facts, Appreciation, Consequence and Cost, and Expectation.

Let us break down this communication formula. First, you must convey facts about a situation instead of your opinion. By listening to and acknowledging others’ contributions, you show appreciation. Try to determine the costs or consequences of any idea or behavior. Make your expectations clear, so that others know what you want and what outcome that you want to see. The FACE formula will allow you to get the results you want and to speak your mind politely along the way.

This is only a small example of what good executive communication coaches will do for your office. The expertise that they demonstrate will be a great aid in facilitating more effective communication between colleagues at the office, thus increasing productivity overall.

Executive communication coaches help people have the courage to express their ideas in a work situation in ways that are most effective. This is important because many people are so concerned with expressing thoughts too strongly and thereby pushing listeners away, while other people believe that their message must be presented with too strong of a force in order for it to be heard. To strike the best balance between these extremes, executive coaches can help you to express thoughts while allowing for open communication as well. This executive job coaching helps to remove obstacles interfering with open communication.

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